Terms and Conditions

Effective Date: September 23, 2024

These Terms and Conditions ("Terms") govern your use of the website, services, and products provided by The Spring and Barrel, LLC ("Company," "we," "us," or "our"). By accessing or using our website or services, you agree to these Terms. Please read them carefully.

1. Services Provided

The Spring and Barrel, LLC specializes in the repair and restoration of vintage watches. Our services are tailored to address performance-related issues in mechanical watch movements, ensuring accuracy and reliability.

2. Limited Warranty

The Spring and Barrel provides a 6-month limited warranty on performance and timekeeping unless otherwise stated in writing.

Warranty Coverage:

  • The warranty applies to movement performance only.

  • The warranty covers timekeeping and mechanical operation within the specified timeframe.

Exclusions from Warranty:

  • External components (including but not limited to cases, crystals, and bracelets) are not covered.

  • Damage caused by mishandling, accidents, or loss.

  • Water damage or any exposure to water or moisture, unless specifically stated that the watch is water-resistant after service.

  • Any external influence not directly attributed to the services provided by The Spring and Barrel.

Our warranty does not extend beyond the specified 6-month period, and no other warranties, express or implied, are granted unless explicitly stated.

3. Service Limitations

While we strive to restore every watch to optimal condition, certain limitations may exist due to the age or availability of parts for vintage watches. We will notify you if parts are unavailable or if there are limitations to the repairs we can perform.

4. Shipping and Risk of Loss

When shipping watches to or from The Spring and Barrel, you are responsible for ensuring proper packaging and shipping insurance. We are not liable for loss or damage incurred during shipping unless otherwise agreed in writing.

5. Cancellations and Returns

Our services are customized for each timepiece, and as such, no returns or cancellations are accepted once work on a watch has commenced. However, if there are any concerns regarding the quality of the service performed, please contact us within the warranty period to discuss possible resolutions.

6. Payment Terms

Payment for services must be made in full before the return of the repaired watch. We accept major credit cards and bank transfers. All payments are processed securely through trusted payment gateways.

7. User Behavior and Restrictions

By using our website or services, you agree not to:

  • Violate any laws or regulations.

  • Upload, post, or transmit any harmful code, such as viruses or malware.

  • Attempt to hack, breach, or otherwise interfere with the operation of our website or services.

  • Post any defamatory or inappropriate content on the website.

8. Intellectual Property

All content on the website, including logos, images, text, and designs, is owned by The Spring and Barrel, LLC and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content without our prior written consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites. Accessing these links is at your own risk.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any significant changes by updating the effective date at the top of this page. Your continued use of our services after any modifications indicates your acceptance of the updated Terms.

11. Dispute Resolution

Any disputes arising from or related to these Terms or our services will be governed by the laws of the State of Washington, without regard to its conflict of law principles. Any legal proceedings will be brought exclusively in the courts of King County, Washington.

12. Contact Information

For any questions or concerns about these Terms or our services, please contact us at:

The Spring and Barrel, LLC
7511 Greenwood Ave N #215, Seattle, WA 98103
Email: info@springandbarrel.com